Support

Last updated October 2, 2026

Need help with StoopOS? Email support@stoopos.com and we’ll get back to you within one business day.

Get the app

StoopOS is on the App Store for iPhone and on Google Play for Android. You can also use everything at stoopos.com.

I can’t sign in. StoopOS emails you a 6-digit code. Check spam, and use the newest code. Codes expire after a few minutes.
I’m not seeing my community. You need an invitation from your board or manager. Ask them to invite the email you sign in with.
A booking or rule seems wrong. Booking limits, fees and hours are set by your community. Ask your board or manager.
Notifications aren’t arriving. In the app, go to You → Notifications and tap “Send a test notification”.
Delete my account. In the app: You → Delete my account. On the web: your name → Notifications & account.